Aeronet Travtour Pvt. Ltd. - Travel agency in New Delhi, Delhi - Central, India

Aeronet seemed highly unprofessional, irresponsible & casual in their approach towards their customers. They seriously lack transparency & try to keep the customers at tenterhooks for no good reasons. There accounts is highly lazy, irresponsible & misguided. Think twice before dealing with Aeronet. Do check other alternatives. Making Profit seemed to be their prime motive than service to customers. Sir, Further to my earlier comments, your company took 7-8 days in making the Final Invoices & receipts of payments available after repeated mails & requests. The GST Invoices were revised time & again after variations in values were pointed out. This itself speaks of the quality of services to the customers & professionalism in working culture in your organization. Since our trip was unfortunately cancelled on last minutes due to critical health issues of one traveler, your support had been highly lukewarm & indifferent. Overall It was a very disgusting & disappointing experience.

Hi I & my Husband travelled to Tashkent on 15th Sept through Aeronet facilitated by Mr Sanjeev sales manager. It was a horrible trip they misinformed about everything right from no of people to hotel in fact they cheated us.when we Complaint about it they said we will get back to you. They charged us for 4*property but provided 1* hotel. Never ever trust this agency. They said group will not be more than 15 people but in fact it was of 50 people. Food not worth human eating. Guide totally inexperienced. Charged for individuals but in fact gave group Visa.cheated on all counts .Strictly not recommend their services.

The most amazing experience of my life when you talk about making a travel plan. They just make everything super easy. All thanks to Miss Risha. I would recommend that you get in touch with her as she will cater to all your needs. I booked a package for my parents to Dubai for their 25th Anniversary. Everything was planned way before the dates. My parents loved it as all the things went the way it was promised. There were no hidden charges. Their driver also took them to extra places which was a sign that this company holds good relations with the local companies. Totally loved it. Do get your plans made here as I'm already on my way to book another trip to Phuket. I'm very much sure that it's going to be as amazing as the previous experience.

People pay extra for better services however experience with Aeronet was not up to mark, despite specific requests, our Innova driver was not customer friendly and good guide.. No one from Aeronet called us and checked for needful. Even till today after 20 days, Very rude staff while dealing with Aeronet...

Sir, l am very happy to inform you that the tour to Kashmir was excellent. All the arrangement viz Hotel, House boat stay at Srinagar and pahelgam was excellent. Rooms, food and hospitality was very good. Overall, I am very grateful to you for wonderful arrangement made by you. I also appreciate that tour package offered by you was also very reasonable. I will definitely suggest to my friends and relatives. Thanks once again with warm regards,

Hi, I have just returned from a trip to China (Beijing and Shanghai) which was organised by Aeronet Travtour and I have to say it was perfect. From the time we landed in Beijing till we departed from Shanghai, everything worked flawlessly. They put together the perfect package for us and the price was very reasonable indeed. All entry tickets, cable car, Bullet train, cruise tickets, etc, were all taken care of. We didn't have to spend any money out of our pockets except for our own shopping. The guides and the local transportation in both the cities were good. All the places mentioned in the itinerary were covered as per schedule. The hotels that were picked in each location were excellent Holiday Inn Chang Ann West in Beijing and Grand Mercure Baolong Hotel in Shanghai. Also the Lunch/ Dinner provided were in excellent Indian/ Chinese Restaurants offering a good spread both for vegetarians and non-vegetarians. They have done a fantastic job and all our group members are very much satisfied with the tour. We were lucky to have very good group members. This was our first group tour and must say it was an enjoyable experience for us. I am more than happy to recommend their services. A special thanks to our tour coordinator, Aeronet Team, for her assistance and cooperation.

Worst experience. Bad service. We booked honeymoon package for Bali, Singapore & cruise. Their customers Care executive initiative didn't tell full details about their payment plan. But once we paid booking ammount, then they start harassing us. They demanded full payment About 90 days before journey. They used to call n talk like as if calling from some EMI vasooli company n used to tell that if v won't pay full ammount den they 'll cancel the trip n keep full 50% of total ammont which they took as booking ammount. Highly rude behavior n almost abusive language, not expected from hospitality providing company. Even during trip got lot of problem like they have not given full booking documents of cruise trip. Ultimately v have to take print out of that in Singapore. In fact these things become difficult in an unknown country. Hotel in Singapore was also not good. All I can say very poor & not recommended for class traveler

Beware of this travel operator. They advertise in leading newspapers to cheat people. Worst service and experience in my recent International tour.. 1. No transparency of charges.. they buy cheap packages from other service providers in market and resell at higher prices.. 2. No additional requests are entertained as they are dependent on partner travel operators. If entertained .. you have to pay through the nose. 3. Misbehaving and rude staff.. when you complain after payment.. they show their true colours like.. "now you can do whatever you can do". 4. No support if you need them from outside country. There are a lot of good travel operators in market they can be tried. Avoid this agency.