Adyar Cancer Institute - Hospital in Chennai - Chennai, India

Worst service. Worst management. Worst staffs...Worst doctors.. they said your file is missing. Missing missing.. no proper answer. Both old and new cancer hospital both simply waste. I request to all Better go some other hospital if you wish to continue good treatment. Adayar cancer institution is giving me frustration.

Point by point, I describe this Hospital as I am undergoing treatment here for the past 5 years. 1. Good doctors but because of the crowd, they become impatient now a days. Waiting time for consultation of 10 minutes time is around 3 to 4 hours, on any day. 2. After Dr Shantha Mam, the quality of administration has gone down very badly. Admn and nursing staff are behaving like demons. Comparing these people, even govt staff are better now a days. 3. Special wards, charging heftic fees from patients, are having staffs with the behaviour of GH alike. 4. Hospital is having tie up with private firm for PET CT. There, they charge 25k for whole body scan, equalent to Apollo hosp., but the lab is very bad, hygiene point of view. 5. They are having their own CT MRI USG labs, but getting date for scan is difficult. 6. File management is very poor. If you are chemo patient or slated for surgery, you have to chase your own file for scan, doc consultation, chemi schedule, for getting fitness clearance for surgery from heart, lung, anesthesia departments etc. Else, treatment/surgery will be delayed in terms of days. 7. Finally, you need lot and lots of patience for any work to get done here, else, you will see your end because of stress related decease rather than cancer. Heard and understood that the administration of the hospital is governed by Board of doctors and eminent people of society, constituted under trust. But, there is no complaint mechanism functioning here to collect feedbacks and correct their flaws. So, they are running this institution with the name already earned by previous generation stalwarts and founders. If you are well off and affordable for treatment, you better stay away from this hospital. Patient having employer or insurance tie up with this hospital or expecting some concession, citing your economic status, stay put and bear with it. In spite of all this, till date, here I am surviving...

Very good hospital my uncle took cancer treatment here and we are doing followup session for almost 10 years especially Doctor anand handling patient very well.

One of the best cancer hospital and treatment is very good,process take time but for sure the result will be good!!! Plan A,Plan B ,plan c options available ,as per the salary and other financial status it will change.plan c also costs upto 60k for radiation 30days .And chemo for around 45 to 50k .For existing patients also it will take min of 2hrs time to consult doctor,don't think bad about this hospital ,they are treating tat much ppl from all parts thatsy its taking this much time ..One of the best services for cancer treatment .

My mother took cancer treatment here. Doctor GANGOTHARI gave chemo tablets to her. She has very worst attitude and treating patients very badly.I agree doctor should not hide anything regarding treatment. But we said doctor you can tell anything to us but please don't tell infornt of my mother. But she hasn't hear anything, she told my mother that we are giving tablets to make you survive for next 2 or 3 months. Her confidence level is completely broken and my mom was shattered. Now we lost my mom 10 days back. This is not a right way to treat patients. Doctors like her should learn how to speak with patients firstly before to treat.

Went for treatment on oct 2023 for my baby who is 2years old.. Even after proper diagnosis they asked us to repeat all the scan, biopsy again at their place after 2nd appointment which is nearly 10days after we went there.. Again the result will come oy after 7days..then we will have appointment with doc then with chemo doc and the process will go on.. And by this tym my baby's tumour grown twice bigger.. And the doctor also won't give you full hope that it will be cured 100%.. So went to other reputed hospital in India where they immediately started the process.. Very very worst experience

The quality of the treatment has gone down considerably in the last couple of years. The doctors don't care anymore and patients are treated very badly. We had been going there for past 13 years and we could clearly see the difference in treatment now. Most of the good doctors left this institute and whoever is left are fighting for power (could see the change of attitude of senior doctors, same doctors are behaving badly now) Disheartening to see the fall of a good institute like this...would not recommend.

Extremely poor hospital management. No segregation of radiation therapy patients. They use same restroom which is used by public. Pathetic is same mop used in restroom used on doctor consultation room. Nurse and management folks bark at you. You will be forced to wait for minimum of 3 hrs to avg of 6 hrs even if you book appointment 1 yr in advance and pay 1100/- as consultation fee. Now it's charging more than or equal to apollo. But see the difference in cleanliness and doctor time. Here you consult doctor for a max time of 3-5 mins if less crowd. Patient coordinators pls save your lives and avoid Adayar cancer institute at all costs.