Adrak Summer Sand Hill Resort Vagamon - Resort hotel in Kolahalamedu - Idukki, India

With a great view of pine forest from the rooms, it's very neatly maintained property . Very friendly staff and helpful manager Mr Satheesh who made sure we had a great time hear and also helped in arranging all local tours and made sure we see all special places around here

We visited with family in this onam days. The road to the hotel is congested mainly due to the rush in pine valley as it is located so close to it. Staffs are good. Rooms and overall property urgently need maintenance. Stinky smell is their in rooms. Another area to improve is food, seems overpriced and also complimentary breakfast has less options. Overall the stay was good but should improve in many areas.

A serene retreat nestled amidst the hills of Vagamon. The resort offers a perfect blend of tranquility and luxury. The rooms are comfortable, providing picturesque views of the surrounding landscapes. The staff is warm, friendly, and attentive to guests' needs. The resort boasts a range of amenities including a swimming pool, spa, and restaurant, ensuring a relaxing and enjoyable stay. The location is ideal for nature lovers, with opportunities for trekking and exploring the beautiful Vagamon hills. Adrak Summer Sand Hill Resort Vagamon is a delightful escape from the hustle and bustle of city life, offering a peaceful and rejuvenating experience

Overall, the stay was good. The staff were kind and responsive. Thanks to Satheesh sir (Manager), Arun (Booking & Rooms Incharge), Merlinsal & Ansal (Restaurant service) for their kind service. One suggestion would be with respect to food - it would have been great if we could get multiple varieties of dishes.

Nice rooms, perfect room service. Wonderful experience in this hotel. Manager Sathish was so good. Nice person

Scenic of this resort is not as in the pictures shown in the description.ponds in our locality is way better than this.Its so difficult to take reverse when other vehicle enters. Please dont choose if you are coming with family, Have a bar nearby so not at all good for family.staffs are so irresponsible overall service is very bad and not worth for money.

Hidden heaven in Vagamon, walkable distance to pine forest. This is the only property inside pine forest. Spacious rooms, ample parking, good restaurant, great view from all rooms. Located in great place and easily accessible to other attractions. It's spreaded in large area, long green walkways, pond, photopoints, view points, birds everything created great ambiance together. Rooms are good with all facilities but badly need maintenance. Bed lights were not working, TV under repair, front office can be more hospitable in attitude and way of communication.

NEVER ever recommend this place. Their service is poor. We wanted hold a function there and had booked the place along with food at 12.30. I reminded them one day before with the number(37 adults and 7 children)of guests attending the function. On the day of function, we reached there by 12.20 and no food was ready. They agreed to decorate the room but nothing was done. Then, I had to give them some decoration items at the moment to deck the doom out. Finally, we started the food at 01.45, late by one hour 15 minutes. We were only 28 people though we ordered the food for 37 adults and 7 children. The food was not enough even for 15 people. The food was over in between and we had to wait for some time and the guests went off the place without having food. There was no one to serve the food at that time. They cut the meat roll to increase the number to meet all guests came. They agreed one type of wish and served a cheaper one. We had to change our rest of the journey as they took our time and they spoiled our trip. I saw some people wrangling over some other issues. It bears out that they are completely disorganized from top to bottom. Please find another venue if someone wants to hold a function here. Reply to your irrational explanations: 1. We reached there before 12.20 and no need to lie about it. You have to keep to your words by arranging everything at the time agreed upon. 2. It is utter nonsense saying that you prepared for 44 pax. I am sharing some pictures showing that the food was finished while the guests were eating the food, and no waiters around. The guest got infuriated and left the room, then someone brought little amount of food from some other place after a long time and by the time majority of the guest went off the room, they did not get the ice cream as it was not there in the room at that time. You might be preparing some food at that time only. Usually, other catering units keep the rest of the food nearby and replenish once the serving tray is over. How come you charge for only 30 whereas you prepared for more. It alludes that you had to compromise on your invoice. We were only 28 people and I paid for 2 people extra on that note then. I am not at all keen on talking about the money, as we come prepared for the number we agreed initially, but you put forwarded the issue and needed to be clarified. 3. No one from my group informed you regarding the time to serve the food. Even if they had requested you to change the timing, you should have confirmed it with me as I am the one who spoke with you pertaining to the function. The food was not even brought to the room to serve the food soon after the cake cutting as per your claim. The food started serving 01.45. You are clever at mentioning the time AFTER 1 pm, it could be any time after 1 pm then. For more clarification on it, the member of your staff told me that the food needed to be served at 1.30 as per your information to him. He kept on calling someone regarding this as and when I requested him about the food. I strongly affirm that the food started serving after 01.45 only. NO NEED TO LIE ABOUT IT. 4. Someone brought little amount of food after majority of the guest left the room and that was the left over. 5. No need to talk about so called music system and lighting as I did not want those. You already mentioned that the hall is complimentary, and I categorically asked you about any extra payment other than the amount per person at time of booking and you said nothing. We are not expecting or not needed without you organizing what ordered for. You haven't mentioned about cut meat roll and the cheaper fish type. Hope you come up with some nonsense for that as well. Anyways, irrefutably YOUR SERVICE IS POOR and no need to explain it away.