A.P.D.C.L. Customer Care Unit - Call center in Guwahati - Kamrup Metro, India

APDC is not updated may be issue in higher management. So much load shedding in our area and no action taken by APDCL only money is taken from customer timely. So many times i raised complains regarding load shedding only feedback comes as "did you receive electricity". Can't even go for solar as not profitable due to weather conditions here. Request Assam Gov. to allow Private Electric Supply Firms as an alternative for domestic consumers. Give us at least a choice. Competition might improve something.

APDCL has come a long way. Their customer care has also modernizated with robo-responses. The executive are trained in customer service. I still remember the days when on calling the APDCL officers will just say "its too late/ dark, we'll come tomorrow morning" and torture you to spend entire night with electricity. It's ofc not perfect now and will never be but it has improved.

They doesn't deserve one star also. The way they are cutting down the line in a city like guwahati is a matter of shame. Now it is 3:30 AM nd there is no current for around 1hrs. I have to go for work in the morning. Chutiya power company

Dear APDCL, Why Assam electricity bill is too high. I use 2 fan, 1 smart tv and 5 led bulb, I don't have inverters , fridge, AC, geyser, electronic appliances in my assam home. But although I get a bill of 1300-1400/- per month. Currently I'm staying here in Pune :Maharashtra I use every major appliances and i get a bill of 700-800/- per month. Please check the smart meter box since then the installation my electricity bill is getting higher. Citizen of Assam. Thanks and regards

Very worst experience because they are not able to solve the problem more than 8 hrs as of yet ... no electricity in house with 46degfeels like outside ... poisa diyaat toh theeke dibo laage service diyunte he nathake kunu ... problem ki hoise khetue dhoribo nuare bule manhu june ahise ... not shocked anymore what else could be expected from these people..

Worst service.We are not having current for 10 hours bt no complaint can't be lodged ..

Hopeless department.pls shut down if can't able to supply electricity.I am staying at khanamukh,jalukbari.From last three days I can't sleep because of power cut.hopeless department

Worst service ever.. the customer care executives do nor understand a thing. If u lodge a complaint of the area they say it is the problem of the consumer ID.. please change and upgrade these people. They Neither understand Assamese, nor English or hindi