A.P.D.C.L. Customer Care Unit - Call center in Guwahati , India
A.P.D.C.L. Customer Care Unit - Call center in Guwahati , India
Call center

A.P.D.C.L. Customer Care Unit - Call center in Guwahati - Kamrup Metro, India

By Pro Admin, Updated 1 year ago

About A.P.D.C.L. Customer Care Unit in Guwahati

Address

5Q94+94G A.P.D.C.L. Customer Care Unit, Freedom Fighter Rd, Aseb Rd, Ulubari, Freedom Fighter Road, Ulubari, Guwahati, Assam 781007

Open Hours

Monday- 8 am-6 pmTuesday- 8 am-6 pmWednesday- 8 am-6 pmThursday- 8 am-6 pmFriday- 8 am-6 pmSaturday- 8 am-6 pmSunday- Closed

Overall Rating

1.7

Total User Reviews (295)

Contact
022 3529 6117
Place
District
State
Address
5Q94+94G A.P.D.C.L. Customer Care Unit, Freedom Fighter Rd, Aseb Rd, Ulubari, Freedom Fighter Road, Ulubari, Guwahati, Assam 781007
Geo Location
Lat long (26.1684478,91.7553401)

A.P.D.C.L. Customer Care Unit - Featured Reviews (295)

User profile pictureManas Dasgupta

APDC is not updated may be issue in higher management. So much load shedding in our area and no action taken by APDCL only money is taken from customer timely. So many times i raised complains regarding load shedding only feedback comes as "did you receive electricity". Can't even go for solar as not profitable due to weather conditions here. Request Assam Gov. to allow Private Electric Supply Firms as an alternative for domestic consumers. Give us at least a choice. Competition might improve something.

User profile pictureIndraneel B.

APDCL has come a long way. Their customer care has also modernizated with robo-responses. The executive are trained in customer service. I still remember the days when on calling the APDCL officers will just say "its too late/ dark, we'll come tomorrow morning" and torture you to spend entire night with electricity. It's ofc not perfect now and will never be but it has improved.

User profile pictureRaangbaaz Launda

They doesn't deserve one star also. The way they are cutting down the line in a city like guwahati is a matter of shame. Now it is 3:30 AM nd there is no current for around 1hrs. I have to go for work in the morning. Chutiya power company

User profile pictureRaunak Sharma

Dear APDCL, Why Assam electricity bill is too high. I use 2 fan, 1 smart tv and 5 led bulb, I don't have inverters , fridge, AC, geyser, electronic appliances in my assam home. But although I get a bill of 1300-1400/- per month. Currently I'm staying here in Pune :Maharashtra I use every major appliances and i get a bill of 700-800/- per month. Please check the smart meter box since then the installation my electricity bill is getting higher. Citizen of Assam. Thanks and regards

User profile picturePayal Bhuyan

Very worst experience because they are not able to solve the problem more than 8 hrs as of yet ... no electricity in house with 46degfeels like outside ... poisa diyaat toh theeke dibo laage service diyunte he nathake kunu ... problem ki hoise khetue dhoribo nuare bule manhu june ahise ... not shocked anymore what else could be expected from these people..

User profile pictureAisharya Ghosh

Worst service.We are not having current for 10 hours bt no complaint can't be lodged ..

User profile picturechandan bhattacharyya

Hopeless department.pls shut down if can't able to supply electricity.I am staying at khanamukh,jalukbari.From last three days I can't sleep because of power cut.hopeless department

User profile picturePriti K

Worst service ever.. the customer care executives do nor understand a thing. If u lodge a complaint of the area they say it is the problem of the consumer ID.. please change and upgrade these people. They Neither understand Assamese, nor English or hindi

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Frequently asked questions About A.P.D.C.L. Customer Care Unit

Where is A.P.D.C.L. Customer Care Unit Located ?

A.P.D.C.L. Customer Care Unit Located in Guwahati of Kamrup Metro. The complete address is 5Q94+94G A.P.D.C.L. Customer Care Unit, Freedom Fighter Rd, Aseb Rd, Ulubari, Freedom Fighter Road, Ulubari, Guwahati, Assam 781007.

Can I get the contact No of 'A.P.D.C.L. Customer Care Unit' ?

Yes you can contact over this 022 3529 6117 no.

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