7 Apple Hotel - Viman Nagar, Pune - Hotel in Pune - Pune, India

Rooms are spacious compared to the hotels in the location. Staff were courteous. We had dinner at the restaurant and was really nice. Breakfast options were good. Value for money....

As they say it was a great hospitality from every staff, extremely value for money. Definitely first choice for recommendations. Cleanliness and hygiene environment is at peak. It was a great stay... Such a supportive front office team, 24 hours on duty and always ready to help. Big

I recently had the unfortunate experience of staying at a hotel that left me thoroughly disappointed. I had booked two rooms for my stay, and from the very beginning, it was clear that this establishment did not prioritize customer satisfaction. Upon arrival, I was shocked to find that they refused to give 2 extra glasses, which is a basic amenity that one would expect from a hotel. After repeatedly requesting the extra glasses, the staff reluctantly called the manager, and what followed was an excruciating 20-minute argument before the manager finally agreed to provide the required number of glasses. It was only when the manager realized that they could give four glasses for the two rooms that they begrudgingly obliged. To my disbelief, they even had the audacity to offer disposable glasses as a solution, as if that would make up for their lack of preparation. Furthermore, when I requested ice for our beverages, I was informed that there would be an additional charge. Despite paying extra, the hotel staff delivered a measly amount of around 20 ice cubes in total. This was utterly ridiculous, considering the fact that we had specifically requested ice for two rooms. The hotel seemed more interested in squeezing every penny out of us rather than providing a satisfactory service. Overall, my experience at this hotel was nothing short of abysmal. From the lack of basic amenities to the unprofessional behavior of the staff, it was evident that this establishment lacked a fundamental understanding of hospitality. I would strongly advise anyone considering a stay at this hotel to look elsewhere for accommodations. The poor service and complete disregard for customer satisfaction make it clear that this hotel does not deserve the patronage of discerning travelers.

Excellent Front Office and Restaurant Staff. Special mention to Srimanta at front desk. He is the best guy in the entire hotel. Always welcoming, accomodating and truly kind. Very sincere individual. Restaurant team is sincere and prompt. Vishal from housekeeping is a professional guy. Overall Srimanta from front office will ensure that the stay is memorable.

I recently stayed for one night in this hotel with my Family and overall experience was very disappointed.. Issue started at the time of check in itself as we offered ID card of 2 members but reception guy demanded for each and every one's ID card and just said if you don't have we won't allow you to check in.. That was rude...He didn't even bothered to say this inspite of it was 9pm and I was standing there with my two small babies.... We agreed and provided ID cards for all adults just to adhere all security guidelines... There was no one to carry our luggage till our rooms.. we managed that also by ourselves. By the time we reached at dining hall, it was 10.30pm and we got to know that kitchen was supposed to be closed by 11.00pm... we asked hotel staff to clean table but it took them 10 mins to do so.. we ordered food n some beverages out of which we got only food till 11pm n staff forgot to give beverages and kitchen was closed... They didn't even said sorry but straight away refused to provided same.. I requested them to at least provide 2 cups of milk for my babies but that too was considered by staff as kitchen was closed... We went out to other small hotel and managed to arrange food. Breakfast buffet was too very limited inspite of labeled as unlimited on their website and it was taking too much time to arrange next serving... We agree to adhere all rules but there are always solution to all problems and this hotel doesn't work like this.... Very disappointed with such big brand...

Great stay, friendly staff One of the best to spend time in Great value for money. I can recommend to friends without hesitation. Quite impressive service we received. front office team were responsive

It was an office accommodation provided to me for 14 days stay in this hotel and the services are very good. Staff is very kind. Mangal who was one of there for room service did good job. The location too is very good with close by Phoenix mall and many restaurants close to the hotel. The accessibility of public transport was added bonus if you stay here.

Very nice room neat and clean with all good facilities staff behaviour is very nice and polite.. must stay place it is. Would like to appreciate Pratiksha and suraj mostly for their very kind behaviour with me