12 To 12 Downtown Restaurant - Restaurant in Kottayam - Kottayam, India

I had a highly disappointing experience at 12 to 12 restaurant. The service was beyond terrible. I called in to order Alpham for three people, and they told me to come after 20 minutes. I arrived as instructed, and they claimed my order was ready and had been ready for 20 minutes. To make matters worse, I ordered a single bottle of cool water, and they brought me a bottle filled with ice! When I complained, they blamed it on a lack of staff and said making the food when I call would cause it to get cold. If that's the case, why even accept online orders? The only saving grace was that the food itself was good.

I really like the place. It's quite a good atmosphere where you can sit alone and explore the tranquility. Also, we can meet a lot of people over there. The thing I didnt like is overcrowded sometimes and less parking.

We ordered food from 12 to 12 downtown and this is how I got it delivered. They simply requested us to rate and raise a complaint, well thanks for that suggestion. For which no fair solution was received.

The joint located at Shastri road, Kottayam is a must visit for all food lovers. The ambience is simply comforting. The menu really is filled with mouth watering options that really lures you to break that diet you have set. My experience there was fantastic and satisfying. The friendly staff, good food and soothing music makes this an awesome place for a get away.

I had heard good reviews about this restaurant from friends. While the food was tasty, it didn't have the authentic flavours. It's not very pricey, while I found the chicken pieces in biriyani as well as butter chicken calling out for some more cooking time. We enjoyed the meal, even though we had to join two tables ourselves to sit together and we were served in paper plates instead of keeping with the tradition of serving food in conventional plates. And, we drank water in paper cups. Of course, they were generous to give one extra in case one got dropped off the table. I will probably try take away rather than dine in next time. I can cook it for some more time if required as well as have it with proper cutlery. It has a good ambience for spending an evening with friends. The parking is limited and so you need to find some place along the road side.

Have a good verities in their menu. If you like to try different cuisines and dishes, it a good place in kottayam town. Food quality was really great and loved all the dishes. The ambience was also great. Overall a good experience.

I recently had the pleasure of dining at a local restaurant, and I was impressed with the overall experience. Upon arriving, I was warmly welcomed by the host and hostess and was quickly seated in a comfortable booth. The restaurant was clean and inviting, and the atmosphere was pleasant and inviting. The waitstaff was friendly and accommodating, and they were eager to answer any questions I had about the menu. The food was amazing. Each dish was prepared with great attention to detail and presented beautifully. The flavors were vibrant and wonderfully balanced. I particularly enjoyed the appetizer sampler plate, which included a variety of different items. The entrees also did not disappoint. All in all, I had a wonderful experience at this restaurant. The food was delicious, the atmosphere was inviting, and the service was excellent. I would highly recommend this restaurant to anyone looking for an enjoyable dining experience.

Tried Schezwan chicken fried rice ,a hot and sour soup. I was not surprised, it was not really Schezwan though taste was good. Ambiance was so great, staffs were friendly. They have not provided any sauce for the fried rice or soup, even I didn't bother to ask. Price is quite hot and felt it's matching star hotels pricing. Its worth trying for any special occasions to make the day great.