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4.6/5
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11 reviews
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XVX6+QH Plant City, Florida, USA
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Featured Reviews
11 total reviewsJessie Brocar
The receptionist is rude, and has no idea what she’s doing. They advertise they do marriage licenses, but when we arrived at 11:30am we walked in and said we had our marriage license and wanted to get married. The receptionist asked if we just needed a signature, I said I’m not sure. We have the license and we want to get married, she then says okay so you need a stamp or no? Again I tell them I don’t know, I’ve never been married how am I supposed to know what YOU are supposed to do with the license? If you advertise that you do Marriages then maybe someone in your office should know what to do. She then tells me the person that can do this has gone to lunch and won’t be back until 3pm.... so we leave and come back and again she asks the same questions, “so you need a stamp?” Me idk we wanna get married... “oh okay, so stamp and signature?” Me, if that’s all I need then yes? She then goes into a back office and calls someone and has them tell me Over speaker phone that to get married we needed an appointment. Why were we not told this when we came up here this morning? I tell her my brother came here to get his marriage license done 2 weeks ago and I came with him, thats why I came back. They charged him $60 and we were in and out in about 25 mins. After all the back and forth they finally say okay, we will just sign and notarize it for you, so we get that done and she tells me it’s $100 . They don’t have their prices posted anywhere. She then tells me she’s giving me a discount, that normally it’s $200... to which I said my brother paid $60 for the exact same thing, they even did a little ceremony for them. But with us they just had Us stand in the lobby while they signed and stamped in a back room. These guys are crooks, don’t have a single idea what they are doing, to top it off, as we are leaving I say something in Spanish and the receptionist said “ you should have come in saying you spoke Spanish” “ it’s my fault for not talking to her in Spanish” I try and explain that we asked questions and she cuts me off EVERY TIME telling me again and again that it’s my fault, that I saw her struggling with her English and I should have said something. She didn’t let me get a word out after that just kept telling me it was my fault For not talking to her in Spanish. 1. If you advertise a service, your employees should know how to preform that service. 2. You should post prices, instead of just charging whatever you feel like in the moment 3. When I walk into an establishment, my first thought is not to ask is you speak Spanish, as it is not my first language, the fact that your receptionist was rude and kept talking over me with attitude because I didn’t talk in Spanish is crazy. They turned a happy day into a long drawn out nightmare. I would not trust them to do any business.
Greetings Jessie Rodriguez, first of all we would want to extremely apologize for what happened, it is definitely an uncommon event within our facilities. Indeed, we have assistance in English, Spanish and Portuguese, it was a misinterpretation of the information, in our offices we offer notarial services to weddings. Our staff is constantly in the process of learning and enhancing skills, which are changeable in our field. On the other hand, a marriage ceremony can be as big as you desire, from just a small celebratory gathering in our offices to even a full event reception. To note as well, our prices are discretionary and vary depending on the service. Again, we want to offer excuses for what has happened. We hope and are always striving to provide the best service to all of our clients, including yourself wish we hope for next time. Have an excellent day and that your ceremony ends up being great.
Nicholas Zadravec
The business was very clean and the customer service was excellent. Brian greeted me Right away as I walked in and assisted me with what I needed quickly and courteously. Highly recommend using them.
Adrian Candelario
If you are on the Plant City/Brandon/Dover/Lakeland and surrounding areas and you are looking for help regarding any type of taxes as well as immigration documentation questions this is your must to go! Dayana and Bryam are the greatest.
Thanks Adrian, for users like you it is possible that we continue to grow, we work hard and with love to deliver everything to the community, we are a financial institution that cares about the well-being of your society, we have strategic headquarters for the development of management, Visit us ! Gracias Adrian, por usuarios como usted es posible que sigamos creciendo, trabajamos duro y con amor para entregar todo a la comunidad, somos una institucion financiera que se preocupa por el bienestar de su sociedad, contamos con sedes estrategicas para el desarrollo de la gestion, visitanos !
Antonio Ramos
Great attention, thank you very much for everything, it's great to find so many services in the same place, keep in that way. Bye.
Antonio is a complete pleasure to serve you in the different administrative and financial services that we offer, we maintain our quality standards in optimal conditions open to new requests from the community. Antonio es un completo placer servirle en los diferentes servicios administrativos y financieros que ofrecemos, mantenemos nuestros estandares de calidad en optimas condiciones abiertos a nuevas solicitudes por parte de la comunidad.
Maggy Vasquez
Naya y Brayan son unas personas muy amables ellos me ayudaron en lo que necesite muy buen cervicio los recomiendo
ALFREDO BAUTISTA
los mejores en Aperturas de corporacion, nomina y Taxes
Elisa Bedoya Arboleda
Muy atentos y serviciales
Daniel Zuluaga
No review text available
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What are the business hours for CM STAR SERVICES?
How can I contact CM STAR SERVICES?
Phone: +1 813-481-8903
Address: 1701 S Alexander St Suite #103, Plant City, FL 33566, United States
What services or menu items does CM STAR SERVICES offer?
Menu information is currently being updated. Please contact the business directly for current menu items and services.
Where is CM STAR SERVICES located?
Address: 1701 S Alexander St Suite #103, Plant City, FL 33566, United States
What do customers say about CM STAR SERVICES?
Overall Rating: 4.6/5 stars based on 11 reviews
Recent customer reviews highlight:
- "The receptionist is rude, and has no idea what she’s doing. They advertise they do marriage licenses......" (1/5)
- "The business was very clean and the customer service was excellent. Brian greeted me Right away as I......" (5/5)
- "If you are on the Plant City/Brandon/Dover/Lakeland and surrounding areas and you are looking for he......" (5/5)
What is the price range at CM STAR SERVICES?
Price Range:
What type of business is CM STAR SERVICES?
This business specializes in:
- Financial institution
- Notary public
- Tax preparation
Can't find what you're looking for? Contact the business directly for more information.
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