Tanishq Jewellery - Shahjahanpur - Civil Lines - Jewelry store in Shahjahanpur - Shahjahanpur, India

The staff showing the designs are very good. However, the overall store mgmt is way below expectation, rude in dealing with customers. They are much away from reality on the ground. The exchange program is tedious and only in favor of store. They don't want to hear customers side. Once purchased, after 7 days, the item has to be sold back to them after deducting making charges, GST etc even if kept untouched. Tanishq is not representing Tata values of caring for customers. The store staff behavior is not good and you don't get service until you raise voice. Sad and bad experience....Tanishq needs to do much to come to value customer experience needed in current generation.

Did not like the experience. I HAVE BEEN shopping from Tanishq since 25 years .But this time it was very bad .My kids were not allowed to sit at the counter .No body was willing to show ornaments to us .. We waited so long for billing ... Very sad with the experience... Will have to switch another stores .

Mr Piyush & Mrs Nainsi has been taken care of us during shopping. They have given us enough time and suggested us the scheme as well. Very well Team Tanishq SPN.

I would appreciate the hospitality given by Ritu and piyush really tanishq staff knows to care their customer. Nice experience

I have gone to purchased solitaire ring,which was not of my size, they asked me to resize n give it to me after 4 days we transferred part of payment which was more than 1L When I reached there for taking it after giving remaining money ,I found the same size ring without any change n they insisted we can do it within few minutes n for hiding his bad salesmanship what kind of excuses he had given me which I can't describe . They can convince there boss but there services are hopeless.

I recently purchased a gold and diamond bracelet, and I must say that my experience was absolutely amazing. From the moment I walked in and received the warm welcome from your staff. Your knowledgeable staff helped me choose the perfect bracelet for my wife. The quality of the bracelet is excellent, and it looks even more stunning in person than it did in the pictures. What really impressed me about your store was the exceptional level of customer service. Your staff was friendly, patient, and attentive throughout the entire process, making me feel valued as a customer. They answered all my questions and provided helpful insights, making the buying process easy and stress-free. Overall, I highly recommend Tanish Jewelry Store to anyone looking for a beautiful piece of jewelry and exceptional customer service. Important note: The price of gold varies between the Tanishq offline store and the price displayed on their website.

Apologies for really late post but would want to express how my parents anniversary experience has been a delight because of the great hospitality shown by Tanishq shahjahanpur and the best service delivered. We wanted to gift a diamond ring to our mom. The staff have been really supportive and made sure to explain in detail to all our queries. The manager and the staff were very humble and polite and the discount code provided by the manager as a gift to my mother on her anniversary enhanced the happiness and celebration. Thank you for making it memorable for us. Apologies to not able to recall manager sir's name.

Piyush Gupta varsha johari very good behaviour