SPOT ON Ren Basera Guest House - Hotel in Bareilly - Bareilly, India

I had worst experience of my life visiting this hotel. The employees are most ignorant and rude people. I had booked a room on Oyo and while check in they denied check saying we have not received any booking. Also they said whatever amount is showing on Oyo you have to pay 12% extra GST on it. Absolutely rubbish.

Worst place i ever visited in OYO I'll never book any hotel by OYO AGAIN I wish there was negative rating so that I put negative reviews

Average room to stay in reasonable price, if you booked online, after that you need to pay GST as offline to the owner of the hotel. There are lots of mosquitoes to welcoming you, no western toilet, geezer just for showing off.

Very bad service, cranky and greedy female staff, no comfort lots of mosquitoes no cleanliness quilt very small... You will get worst experience of your life if you dare to visit

This is the worst hotel experience I had ever. Firstly, you won't find the hotel on the road. It is situated inside a tiny lane where there is no hoarding at all. I was roaming and searching for this hotel almost 10 mins after reaching the place. The hotel is in the upstairs very very old building not even worth for 100 per night and they are charging almost 1k-1.5k per night. When I called the hotel number, first thing they asked is how much did you pay and is it pre-paid or pay at hotel. Coz, I believe no one would stay if they see the hotel premises. It is so scary and horrifying at night. Coming to the room experience, it is so bad...only bed fits in the room and nothing else, very small rooms. No service boys, when we reached at 8 in the evening. They asked us only to carry all the luggage from ground floor to the room. No restaurant service. I rejected to check-in, though I had paid in advance. I booked this hotel using OYO app, it was presented so beautifully, nothing looks as seen in the photos. I suggest to pay at the hotel if planning to check-in this hotel.

Not at all recommended. The bedsheets were very dirty. The bathroom had various spots on the tiles which made me feel uneasy. There was no proper ventilation inside the room. I had to wait for an hour to check-in as they were locked early in the morning and noone was responding while I ranged the bell several times. After an hour they picked up the phone that was very worst experience ever.

It is cheap and good for those who want cheap room but rooms are very congested and you don feel like it is a hotel , and felt insecurity here overall good hotel

Room service is really bad. Room is neat. Locality is not good at all. Blankets they have provided us are really thin like super thin. Have taken a photo of them. There was an unpleasant smell present in gallery of vomiting. If you ask them about extra towel for guest number 2 they will simply deny. Geaser is not working, told the lady at reception too many times, everytime the same excuse- "light is not coming", same problem carried on for 3 hours and finally i have to take a cold shower. Dont waste your money here. Call OYO if you want to get any kind of service.