Passport Seva Kendra, Ghaziabad - Passport office in Ghaziabad - Ghaziabad, India

You can reach here from metro as well like kaushambi metro, vaishali metro station. Nearest metro station is kaushambi metro station. This place has ample parking . There is a single queue for both men and women to enter the place from where process starts, and there is no sitting arrangements. But after entry, process is quick, for me there was no long queue outside also. There is a seperate counter for senior citizens, infant, tatkaal passport applicants. It will take around 30-40 mins depending on your application like documents are fine, any new thing required etc * Photocopy shop is present inside as well as on ground floor of mall as well . * Outside mall there are also photocopy and photography shops are present. * washrooms are available on ground floor of mall * Inside waiting area, CCD counter is present from where you can grab coffee and other munchies.

Seamless operations , Good location with proper parking and other facilities Please keep your original documents and Xerox with you as Xerox and printout charges are very high inside the permise l

There is parking space in the basement of the building. You need to reach 15 minutes before your Allotted time as there. There is no sitting arrangements outside the office.process is similar to other passport offices.There are four counter for registration on the first stage as you are allowed to enter..There you have to stand in line and wait for your turn.There they check your original documents with attached papers and alot a counter number for photo and finger print. Those going for reissue after expire or change of address need to carry aadhaar card as address proof. There is also facility for photo copy in the office. On the second stage there is sitting arrangements and LCD display of running token no. When your no comes you have to go to the slotted counter. After checking your documents they take your finger prints and photo. They give you a paid choice of small folder cover for your passport in leather .It costs Rs. 500 to 600 depending on your choice of colour and quality. Here again you are Alloted a next counter no. You move to next room. there is LCD display and you need to wait for your turn. This is final verification of papers by a senior employee. If everything found ok you aree relived and ask to go. This whole process takes 45 minutes to one hour if all papers are ok.

Not sure why this place is short listed for such a critical Service.Pathetic Infrastructure. Once you enter you need to stand in a hall - No AC No seating arrangement (hardly few chairs in corner) No Display board - No Counter No speaker system - to announce - which slot they are running . It's your problem that you need passport you don't have any option . Jai Gaziabad ...Zila Gaziabaad.

Unprofessional management And not proper arrangements for sitting Elderly aged person will not tolerate there because there is no facility available even sitting arrangement is worst. I've shared office inside pictures kindly go through

I wish there were a zero-star rating option available because the experience of having your passport verified at this office is incredibly unfortunate. The office is extremely inadequate and overcrowded, with no seating available. You're forced to stand outside in uncomfortable, hot, and dimly lit conditions. The officers working there display a high level of egoism, are uncooperative, and exhibit arrogance. It's highly required that they receive education on treating people with respect as soon as possible. The APO was very disrespectful and he really misbehaved with my mother, bringing her down to tears. Even the subsequent police verification process was abysmal. The police officers shamelessly demand bribes without hesitation, and if you refuse, they ensure that your file does not get cleared. They insist on conducting the verification at your home instead of the police station, not out of generosity but to make it easier to demand bribes. This way, they avoid any potential evidence that might be gathered if they were to ask for bribes in a public police station. It's disheartening to witness how these unethical government servants wield unquestionable power, while they continue to receive their salaries from the hard-earned money of taxpayers, and we, the citizens, keep getting exploitation. We don't even posses the transparent system to file complaints or seek justice against their misconduct.

The ventilation in the hall is poor, you'll drench in sweat, so I don't recommend you to reach 1-2 hours before your reporting time. Coming to the management, it's super organized, the queues are well managed, and the staff is friendly and helpful. There's a separate queue for tatkal applicants inside, and there are counters + display screens which keep you updated about your turn. Overall, it's a great place.

The location and process is fine...but their is a senior official who was very rude while addressing something regarding the passport after that the police verification is also not good may be because we didn't gave the bribe that's why...after that the file went to rpo office...for which we take appointment which takes several days...and finally at rpo office, the person suggested to close the file due to some common error of address which I think can be neglected...but he said he ll send the file to police verification and if he ll reject it again than the passport ll be not be applied for 5 years....looks like applying for an infant passport is really tough ...it takes money...several months and effort. Now have to start all over again.