Don't go to this hotel. Strictly don't go through online(Through OYO), Because they are not accepting your online booking. My experience was very bad. I have booked through oyo and paid in advance through paytm to oyo. Then I shown this booking to reception, they clearly said we are not accepting this booking, because we have some issue with oyo. he suggested to me one thing------> "cancel your booking give to me cash" Then I called oyo customer care and explain scenario and also took into the same call that reception person. so reception person told to customer care person some fake excuse(excuse is we are ready to give only two person but they are more person but actually we are only couple(me and my wife) ). I faced lots of problem because this.even all staff drunk, they were ready to fight. I booked at Rp-700 and 150 cashback offer through paytm. so cost for me around Rp-550. But they are asking to me 1000 cash..Why I should pay cash. If they are not accepting online booking then they has to remove oyo. Also I told to oyo executive plz send your team to this hotel right now and check they are drunk...
The receptionist who was presented that was very rude I will tell you the ordeal which happened that day
1.we booked a room in option to pay at hotel and when we were checking in he said that you have to pay in advance to check into the room, but i stayed in many oyo hotels and paid the money at check out
Since we booked a room for 3 persons your receptionist said this is not a kiranaa store where you can pay the money after the taking the stuffs bad all that.
2.for everything we had to ask him like
For extra bedding,pillow,sheets,towel everytime we had to ask like 5-6 times this happened.
3.We had to wait for 20-30 mins at hotel because in his device app wasn't showing any bookings in our name as per hotel receptionist.
Very bad behavior very bad service by oyo and their staff.
Room is not clean & furnished. Completely disappointed with the location and facility, never visit with family members . After 7pm it became into BAR
Hotel was new so i did not face any problm but they dont have power backup for long electric cuts Due to that my whole one night and day wasted without water , fan, ac , tv in darkness cause thr was no Window in rooms
The hotel is situated in 2nd floor. No lift. No effective room service. New hotel and yet to provide all other facilities.
Okk not that gud no room service unless you ask for it nd not for old peoples hotel is on 3rd floor down floors are market nd ther is no lift facility.
Nice place for crashing for a night. Clean and all. More like guest house than a hotel. Lack of professionalism.
WORST service Experience , Unhygienic Toilets bathrooms , Poor condition rooms walls , poor management staff, There is no proper water supply , and electricity supply , No cleanliness at all .
Arrived at 12 PM and went straight for breakfast. Loved every bit of it. Ambiance is nice. Good staff and our table assistant PAVAN was really helpful and nice. Totally recommend it.
Cheers. Enjoy.
Love to come back again.
It was Awesome Experience hotels rooms are very clean and good service their staff is very politely and helpful, and food is very delicious and healthy like home made. Most important thing it's hotel location near by janam bhoomi walking distance. Ov
It's the best hotel in the area. All the places like Krishna Janamsthan, Dwarkadhish Temple and Vishram Ghat are nearby and can be reached easily from here. The staff and the service is also good. Recommended for a stay in Mathura.
Very Good place for stay,small but beautiful property. Having a garden for walking and Yoga,etc. All the amenities are very close like bus stand,railway station, Market and World famous Temple of Lord Krishna " Shri Krishna Janam Sthan". Staff is ver
I had a wonderful experience overall. It is undoubtedly the best in town. The food was absolutely delightful, and my family and I were extremely pleased with every meal. quantity is bit less. Room service is quick and their hospitality
made us feel v
Pros :- Affordable under budget I got the room at the price of 1250, Room was clean and bathroom too, staff was helpful and courteous. Best for couple and family.
Cons :- they dont have any menu u have to order through online app
Great service, extremely cooperative , kind helpful and generous staff. Room were clean and comfortable.
I will highly recommend this hotel for anyone visiting downtown.
For those in need of a top-notch 'Massage Spa in Mathura,' Bella Thai Spa is a must-visit. The therapists are highly skilled, and the overall experience is rejuvenating. I'll definitely be back."
Had the best experience of Jewellery shopping with R. K Jewells Krishna Nagar. The variety was awesome and the way I was greeted is appreciable. They are now my favourite jewellery shopping destination in Mathura.
Really I found the vaidyaji jewellers very reliable and genuine in the market of ornaments and gemstones... I suppose and suggest to everyone for genuine shopping for their memorable occasion.
Beautiful collection all designs are soo good by affordable price and quality. Staff behavior was also very polite they hv huge collection of everything.i hope that i'll visit d store again n again whenever I want to add any new jwellary in my collec
it was an awesome experience. I got their contact by one of my friend. You must go with them. Prices was very reasonable. Cab condition was also perfect but besides all that their behaviour were polite and they were very helpful. You wont have to neg
