OYO Hotel Arma Inn Near Jama Masjid - Hotel in Lucknow - Lucknow, India

I paid 5000 rupees for this room. I had to ask 4 times for them to fix my TV, the wifi didn't work, the bathroom was messier than most hostels, and the hot water didn't work. To top things off I found a chicken bone in my bed when I woke up and when I was an hour late on the checkout time they wanted to charge me 5000 rupees for a whole extra days stay.

Went there to attend an engagement ceremony. The place is good from inside and the food is good as well. The only downside as of me is the location. Have a lift for people unable to climb stairs to 3rd floor, that's a roof. Will suggest it for small size functions with limited gathering.

Such pathetic experience in this hotel room.. poor service they provide and if you complain about the inconvenience they wouldn't care and will try to excuse your complain. After check in, asked staff for TV but he made excuse, Just a couple of minutes AC began fluctuating it was merely installed for customer to attract and harvest money i felt like i fudged up.

It is really a luxurious and affordable one. It has very beautiful and classy interior in there rooms. Also game zone and hukka area is separately available there. It even has an open terrace restaurant with really delicious food and breathtaking decor. It's the best place in the area for any date or party or just chilling out. Great for photography too. I really loved it.

Don't even think to book this hotel. Very poorly managed. Rooms aren't clean, washroom is very dirty (cleaned it after complaint). Bad smell coming from the bed sheet with hair on it. They dont clean the room after their customers leave. When I asked them to change the bedsheet, the answer was our staff is not awake will change it after 11 Am and this was 10 AM when I called them. For such a room they charged me Rs.1500.

Room, bed sheet is very very dirty and pathetic no room service. I have paid for breakfast but they did not provided even they provide tea at 9am they said brought from out side. They have very unprofessional staff. So it's my suggestion to all guys do not book this hotel otherwise you will get in trouble...

The room I got had almost no cleaning before offered. No windows no balcony no almirah , no chair . Very small rooms . They don't accept @oyo bookings even if they have rooms as they charge more than what is showed on the app .

Stay at this hotel was a real pain. Basic etiquette is Missing. Earlier booked a lot of times with OYO, but never faced such inconvenience. On the name of breakfast, we are bound to eat dry , single layered , single piece bread Toast. TVs are there but hardly any channels are recharged to see. Bedsheets were filthy in condition. Tap water is given on demand. Located near Era Medical College, which means some random couples are allowed for couple of hours in the hotel itself, but if a family friend visits you in day time, he is not allowed to come in the room. Complaining about same to owner, he asked me that why I have not booked 5 star hotel, if we are so demanding (which is basic needs according to my previous experiences). About bedsheets he replied that he can't throw his bedsheets due to just some spots on it. He clearly stated that he is not co-operating with us just because we booked through OYO, otherwise services would have been quite different. For the first time in my life I am giving someone such a negative review because even OYO costumer care ppl seems to be helpless in front of their dictatorial behaviour.