OYO 24478 Mid City Guest House - Hotel in Guwahati - Kamrup Metro, India

a) I had issues checking in as I was told they don't accept local id's even though in the app it was mentioned it does. b) had to wait another half an hour as the room was not ready. c) the room was not upto the standards, somewhat unclean, service was not good, breakfast was not what was expected. Overall, a bad experience. The only plus is that it is in ganeshguri, but then you have a whole lot of Other choices in the area. Won't be coming back here.

Not good hotel... I was thinking Oyo rooms will be having a standard, but this changed my definition. Rooms are ok ok, not properly cleaned. No toilet paper in bathroom, no towel available. When asked, hotel person says towel isn't available. No water in room. When asked water, hotel person is telling no water, only bottle water is available. They don't know courtesy to keep water bottle in room. Breakfast complimentary, but when asked, only poori is available, no other option. Pics uploaded are shows some other hotel named hotel midline, rather midcity... It's wrong information and misguiding customer.

Hello Everyone, Please don't trust this hotelier. They are a bunch of cheats. Firstly they won't provide you a clean room. Don't see the photos in oyo app or goibibo and think the room is going to be similar. They will take your ID cards and won't return it till late evening. I had to cancel my Wheelstreet booking just because this hoteliers withheld the ID cards without any valid reasons. Plus book this hotel only if you are looking to pay to stay in stinky, dirty rooms with stained bed sheets and stained towels. The room will have a huge dining table making it impossible to walk inside the room. The receptionist is super rude. He is a illiterate local boy who doesn't have any sense of talking. Plus their reception has a notice which states that they don't accept online payments, so even if you paid online you are liable to pay in cash at check out. They can knock you door even at 1 AM if you complain to goibibo or oyo about them. Overall it's a zero rated hotel with negative rated staff. Book this to experience horrible stay. PLEASE DONT BOOK ANYTHING THROUGH GOIBIBO. THE CUSTOMER CARE DOESNT CARE ABOUT ITS GUEST THEY WILL MAKE YOU WAIT FOR A RESOLUTION TILL 11 PM AND STILL SAY WE NEED MORE TIME TO SOLVE THE PROBLEM.

Horrible experience. Badly maintain. Rooms were not clean at all. Poor service. Toilet was dirty. Every where dust pillow cover & bed shirts were dirty. Very unhappy. It's was just a mess...Please don't make a choice with it..

Had to walk till 5th floor - lift not functional. Stairs narrow,not properly lit. Lack of basic amenties. No proper room service. Found cockroaches and rats inside room.

Its the worst hotel i ever visites. The manager of the hotel is worst. His behavior was worst. He dont know how to talk with costomer and his behaviour is rude. I suggest all the costomer not to visit this oyo hotel. Its the worst of any hotel i visited till today the worst manager i met. Iliterate and rude. Never ho to this hotel.

Very poor service, poorly maintained rooms... Would never visit again.... Will not recommend to anyone... Broken toilets, faulty ac's... No drinking water available, dirty bed sheets and pillow covers and blankets and towels

Water problem. Room service is very bad Behaviour is not acceptable I Booked s ac room They didn't provide ac.