Hotel Saraswati - Hotel in Kota - Kota, India

Plz dont waste your money on this hotel Rooms are just garbage Hotel receptionist and staff behaviour is very bad and rude They dont listen to you whatever you say Lift is not working you have to to the 3rd floor by stairs Pathetic service No room service nothing They charge you money and provide nothing in compare to that money

Amenities inside the room is very poor. No exhaust in the bath rooms, door of the bathrooms may not be closed, warm water for bathing (in winter) is not supplied, light in the room is only one and very dim, room wall is very dirty (with full of Pan Peech spitting). Attendent does not listen on call, no breakfast and food restaurant in the hotel. In the night, people sought on the reception making big nuisance thus one can not take good sleep in the night. Although location is good but amenities are very-very poor.

Recepnist behaviour is vry bad. No room service. No drinking water provide

Worst hotel in the area, had very bad experience. We were a group of 7 people stayed for 4 days and taken total 5 rooms. The rooms were booked on spot over the counter (not online). There was some helplessness from our side, so we stayed here, otherwise there are many good hotels in the area we could have changed. None of the rooms in ground and first floor are good. Shaby room and bathrooms, poorly lit, dim light dampness in bath room. The taps and toilet tanks are leaking, latch not properly locking in the bathroom. Big problem for warm water in the bathroom which comes in the morning time only. But sometimes you have to request, shout and fight for warm water for bathing, imagine how you will bath during winter? I learnt they have few rooms with geyser, but unknown reason they don't give these rooms. Initially, I stayed in room no 102, lots disturbance in the night and early morning. The receptionist and his associate keep talking in loud voice as the customer keep coming, the sound directly comes to room and I could not sleep. I complained and the receptionist angry on me. Staff so casual, rude, not at all bothered about customer's complaint, it us routine affair for them. No restaurant, no Wi-Fi. The name is of Hindu goddess 'Sarswati' but owner seems to be Muslim. While paying through Paytm name appeared was Shaik Mehzabi Alam. I don't recommend this hotel unless you are helplessness like me. Not worth the price we paid.

The staff's behavior is very rude. Illiterate receptionist and talk rubbish about the customer behind their back. Always blabber about the customers. Bathroom taps and showers are non-operational. They stop the water supply during the night.

Rooms are quite spacious but on the wall our previous friends have spitted Gutkha on that & that's not being cleaned properly. Service quality is a big issue in this hotel. Food quality is good and accessibility is very good. If they improve on services part then certainly it will be a very good option for us.

This hotel is very nice

Ek dum bekr... No service.. Phone is not working... Toilet light is not working. Room is full of mosquitoes.. 1% bhi comfortable nhi hain... I will Never visit this E class hotel and please others don't go here.