Hotel Gokuldham & Banquet - Hotel in Surat - Surat, India

Green Flags: 1. Welcoming Staff: The hotel staff was generally friendly, which is a positive sign for a pleasant stay. 2. Cleanliness: The hotel maintained a good level of cleanliness, and there were no visible signs of dust. This indicates a commitment to hygiene and guest satisfaction. 3. Reliable Wi-Fi: Guests could rely on the Wi-Fi connectivity, which is crucial for both business and leisure travelers in this digital age. Red Flags: 1. Limited Staff Availability: There was limited availability of staff through the landline. This could be concerning, as guests may require assistance or information at any time, and this limitation might impact their experience. 2. Cramped Bed Dimensions: The bed dimensions of 6 feet in length and 5 feet in width were described as cramped, affecting comfort. This might be uncomfortable for guests, especially those used to larger beds. 3. Medicinal Odor in Blanket: A blanket provided had an unpleasant medicinal odor, similar to a hospital. This could be considered a hygiene issue and an inconvenience for guests. 4. No Alternative for Odorous Blanket: When the guest requested a replacement for the odorous blanket, they were informed that all blankets had the same odor. This lack of a suitable solution to address the issue is a red flag for guest satisfaction. 5. Limited Recommended Audience: The reviewer recommends staying at this hotel primarily for business purposes or if you are traveling alone. This suggests that it might not be an ideal choice for leisure or family travelers, potentially limiting its appeal.

The experience was superb, also the Soft copy I want was also provided by the recipient , talking sence was too sweet .. I am suggesting to all .. if you are near airport than please visit Gokuldham Hotel ... Thank you

Very bad to stay in Hotel. Staff is very rude to talk. Service is very bad. Bad experience to book here to room. Pls no one book for stay here.

Rooms are Very Good And Comfortable Feels like Home Good Staff Service Good Lauguage Speaking Ac , Gyser, Smart Tv , Wifi All services are good with 100% Safety ! Thank you Gokuldham Team .

This Hotel experience is so bad. Hotel staff behaviour so bad. First and last booking here Advice to other who travel surat Please avoid this Hotel.

Rooms are too small and price were high. You can get better than that with more facilities.

Hotel is very bad to stay. Staff is so rude in talk. First and last booking . Advice to every one please stay away from this hotel.

very good hotel mr praksah very good staff helped us wifi facility is very good thank you prakash ji