Hotel Galaxy Inn - Hotel in Bareilly - Bareilly, India

Room are ok but customer service is very good, hotel staff are good in behaviour

I am really surprised by the high rating of this hotel. We booked for a room with a attached and had a really bad experience. My husband and I were aware it's a 2 star hotel and we can stay at any hotel as long as its clean and have bare minimum amenities. First of all we had a huge mosquito problem during our 4 night stay. We got bitten on our faces, arms, back, and legs. Every morning we this Hotel really good

First of all washroom was seriously very dirty.. It was very smelly, water dripping from flush tank, toilet seat was very uncomfortable to sit on.. Was set as if people will get stuck to the side wall.. Room was not very fresh.. Toilet smell was in the room and Bedsheet were having stains.. There were lot of mosquito in the room. Fan was quite slow despite of running on full speed.. Opened drinking bottle was served for drinking.. They need to renovate it..

Cunning nature and non cooperative staff. Handover to next shift recepcinest not proper. On call non AC room was available but after visiting here AC room was provided. After booked AC room, AC was switched off. Further, don't ask hotel staff for food. Cheap food is provided on high amount.

Best hotel in this area at this price. 3 star is given for Rooms because washroom has very little space. Hotel is 500 m away from junction , One can take just walk. Best hotel for student and one night stay.

Room are ok but customer service is very good, hotel staff are good in behaviour

Worst place I've ever visited. Worst service. After booking from goibibo. I had to wait at the reception around 40 minutes. Though I already informed at the reception that I booked a room in your hotel 20 minutes before reaching the hotel. When I reached and receptionist issued me room. The room was unhygienic. Railway retiring room are much better than this room. Room was smelly. Room was not well cleaned. Very small room. Small bathroom. Almirah was dirty and smelly. Old news paper and stuff was in almirah. Washroom's mirror was broken and corrosion was on it. Since I checked in to the room, more than 6 times I was disturbed by the staff. Meal or drink came from another restaurant. That person came at 11pm and asked me forcefully to have tea/coffee and bringed it after 30 minutes. Blanket was not provided. Reason staff gave me that all blankets are in laundry. So they provided me very thin bedsheet. Towel was smelly. Overall worst experience. I won't suggest anyone to stay here. Specially family. Not safe.

Stayed in delux ac room very bad behavior of receptionist. dirty ,moisty room with bad smelling. broken bucket keep in bathroom even not a single drop stayed in bucket such bad condition. TV is only free channel no any other channels comes. no quilt in AC room bed sheet given after Goibibo team instructions. Not safe for family hotel I strictly not recommends for marketing and business classes people if electricity is not available not runs generator till invertor work in moisty rooms. Very bad experience