Hotel Awadh - Hotel in Varanasi - Varanasi, India

There is a hotel staff who is very RUDE and has no respect for customers. If there is any issue in the room you have to go to the ground floor from the above floors every single time and also if you complain about their services, the staff gives a cold attitude. Whenever I have issues with their most unhygienic rooms or other basic services. They have no hospitality and respect towards their customers. You just can't go and complain about anything. *I WILL SUGGEST THAT IF YOU HAVE ANY SELF RESPECT PLEASE KINDLY DON'T GO TO THIS UNPROFESSIONAL HOTEL*

Cleanliness can be better, water bottle can be provided. Power Backup wasn't good. Average hotel for economical stay.

WORST HOTEL I HAVE EVER STAYED IN My all-time worst experience. The TV and WIFI weren't working. There was no room service. For any small thing, one has to go down two floors every time to get things done. They provide water in used/open disposable bottles, which is unhygienic. The glasses in the room are unclean. And this isn't all, the BIGGEST ISSUE was one of the hotel guy's poor behaviour. There was this pet dog which was running inside without a leash for continuous hours (can you believe that?) and would come close everytime one passes by. And when I politely requested to keep the dog inside as I was bitten by a pet dog recently, and was uncomfortable with an animal coming close to me all the time, a staff member insultingly told me to see a "Psychiatrist" if I have issues with a dog running inside the hotel premises. I was taken aback by the insensitivity and lack of empathy towards customers issues and requests. First of all, the service is such that one has to come down for basic things many times and then there is a dog running/coming close to you to make it further inconvenient. And then that hotel guy acted rudely. Highly disappointing and would suggest not to stay here for your own sanity.

The rates are too high. Service provide by Hotel Staff is good. The room is average. Suitable for single, day travellers & students. The bathroom are very small in size. Overall average for budget travellers.

Good very nice place to stay near to railway station. Go inside on the narrow road at the left hand side from piller number 57 and after walking 100 mts take right turn to reach Award hotel.

Room is small but tidy, provided with TV, drinking water, blankets and clean bed sheets. Staff are helpful. It is about 10 minute walk from Railway Station but located in a quiet lane, so guests may be luckily free from the noisey sounds of traffic main streets. It would be wiser if you choose air-con option and pay extra for that. Each room has a ceiling fan but it is still hot inside because there are closed rooms without any window.

They rented room next to me to some hooligans who kept shouting night long. The staff did nothing about it. Not a safe hotels for family stay

the cabin room was clean and had all basic amenities including ac and tv. The staff was cooperative. The room is cheap and good for one night stay for students having exams or interviews.